Business
Positive Review Response #1
Used 1235 times
Positive Review Response #1 is a template designed to respond to a positive review. It thanks the reviewer for their review and highlights the positive aspects of the product or service mentioned in the review. It also emphasizes how such aspects have made the customer's experience better. Finally, it thanks the customer for their feedback and ends on a positive note.
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Intro

Hi there {first name}, 
Thanks so much for the review! I’m excited to hear that {product or service} worked well because of {positive factor in review}.

What did you like about the review

Knowing that our {product/service} has made your {life/job} {easier/better} is the best part of my job. Also, it’s great to hear that {second aspect of positive review} {how it improved customer experience}. That’s something our company has worked hard on, so we’re excited to see this working well for our customers. 
Thanks again for your feedback. Enjoy your day!
{your name}

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